Interactive Visualisation Simplifies BI Solution Implementation
Interactive visualisation is one of the new main development trends in the area of BI solutions. It improves the usability of BI solutions and makes adopting the new tool easier for new users. Interactive visualisation has been created to meet the end-user requirement for more user-friendly interfaces.
Read More [19.8.2008 10:36]
Affecto Rated Positively in Gartner's Recent Market Study
Gartner has published the 2008 MarketScope for business intelligence (BI) and performance management (PM) consulting and system integration (C&SI) services in Western Europe. The report describes both the service providers and some actual market trends.
Read More [14.8.2008 14:35]
Itella Information Automatises Its Business Reporting
Just over a year ago, Key Performance Indicators (KPIs) were introduced by Itella Information in all of its offices.
“For the first year, we used Excel-based reporting. Little by little, our needs became clearer, changed and also became more complex. We started thinking about a more functional solution,” says Marko Tulokas, Financial Director of Itella Information.
Initially, the objective was to reduce manual work and thus also minimise errors. Furthermore, they wanted to make data automatically available to the management. The system, which was named Spider, is now in use in all of Itella Information's countries of operation; Poland was the latest to join in May 2008, and elsewhere it has been in use since the end of January.
Itella Information has operations in nine countries: Finland, Sweden, Norway, Denmark, Estonia, Lithuania, Latvia, Poland and Germany. It is part of the Itella Group (previously Finland Post Ltd).
Read More [5.8.2008 08:28]
Operational Decision Support Boosts Folksam’s Sales
Swedish insurance company Folksam is introducing a totally new support system for functions involving direct contacts with customers in order to shift from a focus on prices and products to an organisation geared to customer needs. This is a high-priority project in the development of customer relations management (CRM).
The new decision support system applies for all employees in day-to-day operations, and is not confined to senior management. Given the appropriate real-time information about the customer, the right questions can be asked and the best possible information can be provided.
Read More [9.7.2008 14:46]
